Abstract
The National Alliance for Mental
Illness (N.A.M.I.) of Kansas
is developing a telephone resource helpline for mental health issues and
referral to proper agencies. My study will look at how mental health consumers
view discussing issues on a telephone help-line rather than in a face to face
confrontation. This study will help to initiate helpline procedures and
training for volunteers by providing specific information from callers about
what they are comfortable discussing while countering the effects of stigma on
those who desire help but are fearful of seeking it.
