Running head:Â CONFLICT NEGOTIATION SCENARIO
Conflict Negotiation Scenario
Conflict
Negotiation Scenario
           TradeStation Securities is an online brokerage company
where I was employed as the Client Service Director in charge of the Florida
and Chicago Client Service Associates which, totaled 90 employees. Due to the
strict rules and regulations of the Financial Industry Regulatory Authority
(FINRA) any employee handling brokerage accounts for customers must have their
securities license known as the Series 7. When I was hired in January 2008, my
contract included that within the first year of employment I needed to study
and obtain this license. I also was in charge of ensuring that each employee
within the Client Service Department obtained their licenses as well.
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