Paper Abstract
This is a 5 page paper discussing communication processes within the RCMP. Within the last decade, the Royal Canadian Mounted Police (RCMP) initiated a communications plan introduced by the External Review Committee which would increase communications internally in the organization and externally with the public and emergency personnel. Since the introduction of the plan several processes have been implemented which have seen the conception of this plan. Within the organization, several communication channels have been introduced such as the new conflict management program called the Alternative Dispute Resolution (ADR) Project which has created an open and interactive dispute process replacing the slower grievance submission process. Internally, the Review Committee is also responsible for making sure communication and reporting procedures within the organization run smoothly. Externally, several new programs have been introduced to improve communications such as the Commission for Public Complaints Against the RCMP and the formation of new technologies which include the Wide-Area Radio Network allowing direct communication links between the RCMP, fire and emergency personnel services. Bibliography lists 6 sources.
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