Quality - Search Results

Evolution and Compatibility of Total Quality Management

2007, 6 Pages, 1329 Words, 6 Sources, 25 USD

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Management Principles: Total Quality Management (17 Pages, 203.15 USD)

This 17 page paper discusses Total Quality Management (TQM) and emphasizes the fact that this is not a quick-fix but a continuous long-term process towards improving the quality of product and production. Following a definition and brief explanation of Total Quality Management, the principles of this approach are outlined. This includes the 14 principles as proposed by Deming. The reasons Total Quality Management efforts often fail are discussed and Deming's Seven Deadly Diseases are outlined.. This is followed by an actual example from a researcher. Other measures of quality can be used in conjunction with Total Quality Management. The writer discusses how the ISO 9000 series certification is related to implementing Total Quality Management. The final part of the paper discusses the advantages and disadvantages of small companies in comparison to large companies attempting to implement Total Quality Management. Includes 1 page Table of Contents and Abstract. Bibliography lists 12 sources.

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The Malcolm Baldrige National Quality Award: Its History, Guidelines and Application in a Health Care Environment (5 Pages, 59.75 USD)

This is a 5 page paper discussing the Malcolm Baldrige National Quality Award (MBNQA): its history and application in a health care setting. The Malcolm Baldrige National Quality Award (MBNQA) was first introduced in 1987 as a national award for quality in manufacturing in the United States. In 1998, the award was extended to include the health care and education industries. The award is not only meant to award industries for their current quality but to also provide support and guidance for future quality. Regardless of discipline, the award includes certain categories which must be met in regards to establishing and maintaining industry quality which include leadership, strategic planning, human resource development, information analysis, process quality, operational results and customer satisfaction. In physician offices as part of the health care system, a patient-centered focus also creates more of a concentration on patient satisfaction, staff education, and innovation in regards to constant communication with the rest of the health care community. Bibliography lists 5 sources.

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HBS #9-491-035 Behavioral case study analysis

2007, 18 Pages, 4939 Words, 1 Sources, 60 USD

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Aspects and Qualities of Ancient Greek Civilization as Found in Homer’s “The Odyssey” (3 Pages, 35.85 USD)

This is a 3 page paper on qualities of Greek civilization which are revealed in Homer’s “The Odyssey”. Homer’s “The Odyssey” was written around the year 750 B.C. and in addition to providing a great tale about the adventures of the king Odysseus, it also reveals aspects and qualities of the ancient civilization in Greece at that time. While Greece was recovering from the Trojan War, the journeys of Odysseus reveal to the readers that the ancients Gods and myths played a major role in everyday life and recollection of events in addition to the admiration of the qualities of hospitality, honor, athletic ability, story telling, organization and song within the everyday lives of the Greeks while qualities such as pride and arrogance were abhorred. While most of the events centered on the people from the higher classes, the lives of the slaves and common men are also included which gives the reader an added dimension to the complex societal structure which also existed. Bibliography lists 4 sources.

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Software Testing Metrics (9 Pages, 107.55 USD)

A 9 page paper considering this question: “Are testing and quality assurance the cause of productivity impacts, or are they the effect?” Whether good or bad, positive or negative, there are instances when the answer to this question can be “Both.” Greater productivity attributable to higher quality certainly causes positive productivity effects. Conversely, attention to quality as part of the corporate mission is likely to result in greater quality in production as well. The paper examines quality, efficiency of operation, costs and customer focus. Bibliography lists 11 sources.

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Quality Management In E-Commerce: Tutorial (8 Pages, 95.6 USD)

This is an 8 page tutorial paper that presents a discussion of quality management in electronic commerce businesses. The writer first presents a proposition that quality management is needed for success. The method of research is explained and the two companies to be considered (Amazon.com and Dell Computer) which is followed by a literature review. The paper includes a brief explanation of total quality management and a discussion of why quality management is essential. Comments are offered regarding the quality of management at the two identified companies. Tutorial comments are included throughout the paper. Bibliography lists 11 sources.

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Service Company Analysis: Southwest Airlines (15 Pages, 179.25 USD)

A 15 page paper. What differentiates Southwest Airlines from others in a very competitive industry? Service. This paper discusses quality of service and how Southwest seems to do the impossible – have very few complaints logged against them. The writer provides a brief background of Southwest including the many awards they have won, discusses employees and labor-management relations, and customer satisfaction. Quality gap, measuring quality, dimensions of quality and employees' role in service quality are discussed. Bibliography lists 17 sources.

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Total Quality Management Within the Radisson Hotel Corporation (10 Pages, 119.5 USD)

10 pages in length. To develop a culture of total quality management, a hotel company such as the Radisson must make its human resources department a major player in the hotel's operations. Specific human-resources practices are essential to a successful total quality management program. Making the move from a traditional management philosophy to a Total Quality Management culture demands much from an organization. Nowhere is this demand more apparent than in the human resources management function. Certain human resources practices are required to support a Total Quality Management based culture. This paper is based on the total quality management function within hotel management. Bibliography lists 9 sources.

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10.

Quality Preschool Improves Future Learning (7 Pages, 83.65 USD)

This 7 page paper reports some of the many research studies that have confirmed the long-term benefits of children attending a quality preschool. Children are less likely to be retained in a grade and less likely to be referred for special education services while they are more likely to complete high school. Some studies have offered the per child per year savings of having children attend preschool. Thus, preschool not only benefits the child , it benefits society. The key word is 'quality.' The writer addresses this issue in terms of the characteristics of quality and the two approaches to measuring the quality of a preschool. Statistical data are included. Bibliography lists 5 sources.

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