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| 1. |
Implementing Total Quality ManagementImplications for Middle Managers
(65 Pages, 776.75 USD)
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A 65 page paper discussing reasons for failure of TQM implementation, particularly as it applies to middle managers. The paper gives an overview of the approaches to TQM of Deming, Juran and Crosby, and focuses on Deming's 14 Points as the basis for properly-applied TQM practice. Deming's philosophy of management within the framework of TQM leaves no room for authoritarianism or autocracy; participative management is required if TQM implementation is to be successful in any firm of any size. The paper includes discussion of a mail survey identifying three middle-management attitudes toward TQM's potential effects on their jobs, including detailed descriptions of both observed and potential limitations of the study. It concludes that middle managers have legitimate fears that can be overcome with Deming's admonishment to invest in training and education of all employees, including the middle managers of which Deming himself made no mention. Bibliography lists 31 sources.
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| 2. |
Models in Total Quality Management
(9 Pages, 107.55 USD)
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A 9 page paper discussing the Deming, Juran and Baldrige models of TQM. All strive for quality within the organization, but Deming's is more focused on manufacturing. There are only slight but distinct differences between Deming and Juran, who believed that managers should be as diligent about quality as they are finances. Of all the models, the Baldrige is that most used today, in part because it places greater emphasis on the outside environment than do the Deming or Juran models; in part because application for the Malcolm Baldrige National Quality Award brings detailed feedback for additional steps the organization can take to ensure that it meets today's standards of quality. Bibliography lists 13 sources.
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| 3. |
Management Philosophies of Deming & Mary Follett
(10 Pages, 119.5 USD)
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A 10 page paper discussing some of the similarities and differences of the management philosophies of these two theorists. Deming was nearly a contemporary of Mary Follett; she predated his quality and efficiency work by less than 15 years, but she predated every management theorist in terms of advocating participative management and elimination of domination of one group over another. Deming did much the same, but his focus until the 1980s was that of manufacturing production. Deming, like Peter Drucker and several others, made their “discoveries” nearly 50 years after Mary Follett’s death. Bibliography lists 7 sources.
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| 4. |
The Theorists Of Total Quality Management
(15 Pages, 179.25 USD)
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A 15 page research paper on some of the most influential theorists behind the evolution of Total Quality Management (TQM). TQM by any name is the goal of nearly all businesses today: maximizing productivity and profitability while simultaneously reducing costs. Walter Shewhart originated the idea that quality control could be statistically measured and enhanced; W. Edwards Deming was his assistant and expanded Shewhart's original theory into the concept we know today as TQM. Joseph M. Juran was a contemporary of Deming's, and followed Deming's presentations in Japan with ideas of his own. K. Ishikawa tailored the American ideas specifically for the Japanese, and his ideas were exported all over the world. Ishikawa's work and the early indifference of American manufacturers to issues of quality are the primary reasons many believe that TQM is of Japanese origin. Bibliography lists 10 sources.
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| 6. |
Quality Control in Software Engineering
(12 Pages, 143.4 USD)
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A 12 page paper discussing software engineering in terms of Total Quality Management (TQM). The paper includes a brief history of TQM as well as discussion of the Deming, Juran and Crosby models, and then places software engineering within that framework. A primary feature of software engineering quality, then, is the service of assisting customers to identify all aspects of their requirements for any new product, particularly in those areas that they have not considered because they are not technically proficient in designing and producing new systems. Quality results from meeting customer expectations, which may be difficult to identify. Appropriate antidotes can be found in the Deming model of quality. Bibliography lists 11 sources.
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| 7. |
The Deming System Of Profound Knowledge: Applying It To A Doctor's Office
(5 Pages, 59.75 USD)
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5 pages in length. The very root of effective management is the lost art of communication, which is why the Deming System of Profound Knowledge focuses so greatly upon its resurgence into contemporary society. Whether a small family business of fifteen people or a conglomerate with tens of thousands, Deming illustrates how the fundamental basis of communication is not only the byproduct of profound knowledge but is also the one, single-most effective tool one can develop, particularly within the environment of a doctor's office. Bibliography lists 5 sources.
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| 8. |
Quality of Bergstrom Hotels; The Introduction of TQM and a Comparison with the Deming and Juran
(22 Pages, 262.9 USD)
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This 22 page paper consider the case of increasing quality in the privately owned Bergstrom Hotel chain. Total Quality Management is introduced but is not immediately successful. The writer considers what TQM actually is and how the case of Bergstrom compares with the basic quality ideas of both Deming and Juran. The writer argues that TQM is successful only when the ideas of Deming and Juran had been incorporated to a greater extent in company strategy. The bibliography cites 13 sources.
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| 9. |
Management Principles: Total Quality Management
(17 Pages, 203.15 USD)
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This 17 page paper discusses Total Quality Management (TQM) and emphasizes the fact that this is not a quick-fix but a continuous long-term process towards improving the quality of product and production. Following a definition and brief explanation of Total Quality Management, the principles of this approach are outlined. This includes the 14 principles as proposed by Deming. The reasons Total Quality Management efforts often fail are discussed and Deming's Seven Deadly Diseases are outlined.. This is followed by an actual example from a researcher. Other measures of quality can be used in conjunction with Total Quality Management. The writer discusses how the ISO 9000 series certification is related to implementing Total Quality Management. The final part of the paper discusses the advantages and disadvantages of small companies in comparison to large companies attempting to implement Total Quality Management. Includes 1 page Table of Contents and Abstract. Bibliography lists 12 sources.
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| 10. |
W. Edwards Deming
(5 Pages, 59.75 USD)
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A 5 page (4 pp. + 1 pg. outline) paper which discusses Deming’s importance and considers the Deming Prize along with its importance to the business world. Bibliography lists 6 sources.
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